Problem: Attracting new guests is just the first step. Building a loyal customer base that keeps coming back is the key to sustainable hotel success. But achieving that can be challenging.

Solution: sparkbox helps hotels boost sales, retain guests, and foster customer loyalty through our managed email and sales funnel marketing. Here’s how:

1. Targeted email campaigns

• Personalized messages: We craft engaging emails that resonate with different guest segments, from first-time visitors to loyal regulars.
• Data-driven insights: We use guest data to personalize offers and promotions, driving higher engagement and conversions.
• Automated automation: We automate email newsletters, triggered campaigns, and abandoned cart emails, saving you time and effort.

2. Optimized sales funnels

• Frictionless booking experience: We create user-friendly booking funnels that convert website visitors into paying guests.
• Upselling and cross-selling opportunities: We integrate upselling and cross-selling options within your funnel, maximizing revenue per booking.
• Retargeting strategies: We bring back potential guests who abandoned their bookings with targeted email campaigns and personalized offers.

3. Building relationships

• Loyalty programs: We design and manage effective loyalty programs that reward repeat guests and encourage future bookings.
• Post-stay engagement: We nurture relationships even after guests check out with personalized emails and exclusive offers.
• Community building: We help hotels build communities around their brand through targeted email campaigns and social media engagement.

The results

sparkbox’s approach has helped hotels achieve:

• Increased bookings: More guests converting through optimized funnels and targeted campaigns.
• Higher revenue per booking: Effective upselling and cross-selling strategies.
• Improved guest satisfaction: Personalized communication and loyalty programs leading to happier guests.
• Stronger brand loyalty: Building lasting relationships with returning guests.

Ready to transform your hotel’s marketing and turn guests into loyal fans? Contact sparkbox today!